Frequently asked questions
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Getting started
Yes. Every tool is free for up to 5 files at a time and 25 MB per file. You do not need an account.
No. You can use every tool without signing up. Accounts will only be needed for paid plans with higher limits.
Right now you can add JPG, PNG, WEBP, HEIC, GIF, BMP, TIFF, AVIF, SVG, ICO, PDF, ZIP, TAR or GZ files. Document, audio and video tools are coming next. Each tool page lists exactly which formats it accepts.
Yes. It works in current versions of Chrome, Safari, Edge and Firefox on Android, iPhone, iPad, Windows and Mac. On a phone you can pick files from your gallery, camera or Files app.
Privacy and file deletion
Not for image, PDF and archive tools. They run entirely in your browser, so your files never leave your device. A tool that needs a server says so on its page before you add files.
Files processed in your browser are never stored by us; they disappear when you close or reload the page. Files processed on our servers are deleted automatically within 1 hour, including failed and cancelled jobs.
No. We do not view, keep, share or sell the content of your files, and we never use them to train AI models.
Yes. Images converted, resized or compressed with iLoveConvert are saved without EXIF metadata such as camera details and GPS location.
Limits and quality
Free files can be up to 25 MB and up to 5 at a time. Files are also checked by their content, not just their name, so a renamed or damaged file is rejected with a message explaining why.
Converting to PNG is lossless. JPG and WEBP use high-quality settings by default, and tools like Compress Image let you choose the balance between size and quality.
Yes. Add up to 5 files on the free plan and download them one by one or all together as a ZIP file.